Cisco Smart Business Communications System

The Cisco Smart Business Communications System is a combination of products and services that enables small businesses to implement a fully integrated, supported unified communications solution, including networking, switching, and system management products as well as the option to enhance the solution with more advanced communications applications. It can be easily deployed, at an affordable price.

By implementing the Cisco Smart Business Communications System, businesses can personalize communications and improve customer relationships. In addition to realizing cost savings through IP-based communications, the solution enables highly secure access to company information virtually anywhere, anytime. Mobile workers and telecommuters are empowered to do their jobs more effectively by staying connected in real time no matter where their workspace may be. Furthermore, the standards-based solution can be integrated with customer relationship management (CRM) applications and supports advanced call features. The result is an environment that unifies individual, standalone communications systems and enables small businesses to focus on running their business, instead of their network.

Extend the Workplace
The Cisco Smart Business Communications System provides unified communications solutions for everyone, regardless of the type of workspace and environment they work in—a retail shop, an office, a shop floor, a warehouse, or a hotspot on the road. Highly secure wireless capability enables you to carry your communications device (mobile phone, laptop, PDA) with you without compromising application performance.
• Listen to your e-mails from your laptop or mobile phone
• Read e-mail from your mobile phone
• Conduct a video conference call from your laptop
• Monitor the presence and availability of your colleagues to ensure that you can reach people the first time
• Reach other users wherever they are, using a single number Mobilize Employees and Guests
• Give customers and employees easy access to the information they need.
• Provide visitors guest access to secure wireless services while working in your office.
• Extend the reach of company resources and help employees accomplish more, wherever they are located.
• Experience robust security that protects business, customer, and partner information every step of the way.

Provide Mobility and Operational Efficiency
• Provide salespeople with the mobility and flexibility to deliver service anytime, anywhere
• Allow employees to reach the right people and have the information they need to solve problems and respond to customers, whether they are working in the office or from home, a hotel, or an Internet café
• Enable employees to make a secure connection to the company network anywhere there is an Internet connection, to reach the same tools and resources they have in their office
• Enable employees to answer phone calls from their PC, laptop, or mobile phone just as if they were in the office.
• Via dedicated security appliances, protect the network from hackers, viruses, and other threats, safeguarding sensitive business information

Reduce Costs and Improve Cash Flow Management
• Realize greater return on investment in hardware, software, and networks
• Transition communications from land lines to the Internet, eliminating long-distance charges and the expense of maintaining a separate line
• Reinvest cost savings in the business
• Integrate voice, data, video, security, and wireless into one affordable, cost-effective communications solution
• Contain costs by unifying communications
• Achieve a higher return on investment in your network and the devices tied to the network